Qantas to cut 850 Australian jobs and move most of the work to India
Qantas will cut 850 Australian corporate jobs under a multi-year AI-driven deal with Accenture, moving most of the work to India. Finance, procurement, HR and marketing roles go first, with the changes starting by mid-2027.
Australian airline Qantas will cut 850 local corporate jobs and outsource the work to consulting firm Accenture. Most of the roles will move to India, the BBC reported. The airline announced the plan on Tuesday as it speeds up spending on technology and AI. The first cuts will hit finance, procurement, people and marketing staff. In an internal email to staff, chief executive Vanessa Hudson said the roles would shift "mostly" to teams in India and "some in Australia", the BBC reported. She said the cuts would begin in mid-2027. Qantas said it would redeploy affected staff "where possible", including into new roles in Australia. Hudson said the deal with Accenture would modernise the airline's IT systems and make them "more efficient". She said Qantas spends more than AU$1 billion a year on technology. The airline runs more than 1,000 legacy applications that "were never designed to work together", she added. Qantas said the work Accenture takes over will "in time" be transformed further with automation and AI. Hudson said the airline would consult staff and unions before making final decisions. "We know this will be difficult news for some of our people and this decision…
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